- We offer a 5% discount on payments made the day services are rendered.
- Services must be paid in full to receive this discount.
- We also offer a 5% senior discount with services paid in full at the time of service.
- We accept VISA, MasterCard, Discover and American Express for your convenience. No discount on credit card payments.
- Payment in full is expected at the time of service.
Southern Oregon Dental also offers Financing plans provided by Care Credit financial services. Care Credit offers a variety of options ranging from no interest to low interest finance options specifically designed to help you with your dental needs.
For new patients without insurance coverage, we expect payment in full at the time of the first visit.
For new patients with insurance, we require the estimated patient portions of the total charge to be paid at the time services are rendered. Once payment has been received from the insurance company, any credit balance will be refunded promptly.
All new emergency patients must pay in full at the time of the appointment.
Billing for all Non-Insurance Accounts
In order to devote more of our time to you, we employ First Pacific Corporation as our billing service. They prepare your monthly statement, receive and record your payments. Not to be confused with a collection agency, First Pacific Corporation is an organization of people willing to assist you with any questions you may have concerning your account with us.
Payment plans for established patients will be considered and evaluated on an individual basis only, and must be arranged prior to the start of treatment. All financial arrangements are at the discretion of the Office Manager and Owners. Prior arranged monthly payments must be made to First Pacific Corporation before the 20th of the month.
A late charge may be assessed if your minimum payment is not received by the due date. The amount of the late charge will be as authorized under the laws of Oregon, 5 % of the past due amount or $5.00 whichever is greater.
A finance charge is imposed on those charges not paid in full within 60 days of the date you were first billed. The finance charge is a minimum of $1.00 or 1.25% of the balance due per month under the laws of Oregon.
Billing for Insurance Accounts
WE ARE A PARTICIPATING PROVIDER FOR ADVANTAGE DENTAL AND DELTA DENTAL ODS PREMIER AND PPO PLANS AND THE DENTAMAX NETWORK
After a courtesy benefits check, we will provide you with an estimate of your insurance co-payment, and at the time of your appointment we will require payment of that amount in full. Southern Oregon Dental, using the information provided by your insurance company, will make every effort to provide you with information regarding your benefits, but we cannot be held responsible for claims rejected or denied due to clauses in your policy.
We will submit your insurance claims for you; however, you will be required to make monthly payments on the remaining portion until the balance has been paid in full.
Filing insurance claims is a courtesy that we extend to our patients and Southern Oregon Dental is not responsible for claims denied or rejected by your insurance company. All charges are your responsibility from the date services are rendered. If after 60 days from filing your claim we have not received payment from your insurance carrier, we will ask you to pay the remaining balance and ask you to discuss your claim with your insurance company.
Usual and Customary Rate (UCR)
Our practice is committed to providing the best treatment possible for our patients. We charge what is usual and customary for our area. You are responsible for paying the balance in full, regardless of your insurance company’s determination of usual and customary rates. Keep in mind that the rates paid by your insurance carrier are determined by the insurance carrier and your employer and, in some situations, have no bearing on the real usual and customary rates charged in the local areas.
Insurance for Dependents
We will try to verify your dependent’s eligibility with your insurance co., however we cannot guarantee your dependents eligibility. It is your responsibility to ensure dependents meet age and student status requirements for coverage. Southern Oregon Dental cannot be responsible for claims denied due to age limits or student status issues.
Special Treatment Plans
Procedures often have to be performed unexpectedly. For patients who wish to extend payments over a longer period of time than our normal payment plan, please discuss your situation with our financial coordinator.
Both partners are responsible for debts incurred up to the date of the divorce decree.
The parent who requests treatment for a child is responsible for balance of services rendered for your child.
Appointment Failures and Cancellations
A fee may be charged for all appointment failures and appointment cancellations less than 24 hours in advance.
We appreciate you as a patient and your cooperation in complying with this policy. We will continue to offer you optimal dental services.